| Unit does not produce steam after it is connected |
- Water supply valve is closed
- Electrical Power is off
- Timer On/Off turned off
- Thermostat not set
- Not Connected properly
- Damage in shipping |
-
Turn on water supply
- Turn on power. Check circuit breaker
- Turn it on
- Adjust thermostat to desired temperature
- Check wiring and plumbing
- Contact manufacturer |
| Water constantly flows out
of the steam head |
- Water Inlet Valve on ½” line
is stuck open by copper
debris
- Power flush valve is stuck
open by copper debris
- No water level signal to
control board
|
- Turn the power off, if water
didn’t stop, open the valve
and clean it up
- Open the valve and clean it
up
- See maintenance manual |
| Thumping noise on water
line when unit is running |
- Water pressure higher than
the maximum allowed
pressure on water supply
valve |
- Install pressure reducer
valve (35-40) PSI on water
supply line |
| The unit does not drain |
- The timer is not set properly |
-See Timer setting
instructions |
| The Circuit Breaker trips or
blows the fuse on
disconnector |
- The Breaker or Fuse rating
is low
- Short circuit caused by
wrong wiring
- Short circuit caused by
water leakage |
-Check the AMP. Rating on
the nameplate or your order
sheet and change the breaker
- Check your wiring with the
electrical diagram provided
with your documents
- Check for water leaks, find
the source and tighten the
fittings |
| Unit heats up but does not
produce sufficient steam,
steam room not hot enough |
- Drain valve is leaking,
causing frequent flow of water
into the unit
- Water inlet valve stuck open
- Power flush valve stuck
open |
- Open drain valve (see
maintenance manual) and
check for small pieces, clean
it up
- Open water inlet valve (see
maintenance manual) and
check for small pieces, clean
it up
- Open water inlet valve (see
maintenance manual) and
check for small pieces, clean
it up |
| Steam room is hot |
- Sensor location is wrong
- Thermostat is not set
properly
- Sensor wiring is wrong |
- Displace the sensor to
correct location (see
installation manual)
- Check the thermostat set
points and program it
properly(see operation
manual)
- Check the sensor wiring (see
installation manual) |
