| New
unit does not produce steam after it is connected |
-
Water is shut off
- Electrical Power is off
- Timer is not set
- Thermostat not set
- Damage in shipping
- Not connected properly
- Unit not installed correctly |
-
Turn on water supply
- Turn on power. Check circuit breaker.
- Turn on timer
- Adjust thermostat to desired temperature
- Contact manufacturer
- Check wiring
- See Installation Guide & Figure 1. |
| Used unit
not producing steam |
- Calcium & mineral
build up
- Element burned out
- Contactor not connecting
- Water filter clogged
- No power
- Drain valve stuck open |
- Clean
unit
- Replace element
- Replace contactor
- Replace or clean filter
- Check & reset circuit
- Open & clean valve |
Water comes from
steam head when
* Power on
* Power off |
- Water Level Probe faulty
- Solenoid valve faulty
- Dirt on solenoid seat |
- Replace Probe
- Replace solenoid valve
- Clean solenoid valve, install filter |
| Thumping
noise on water line when unit is running |
Water hammer |
- Install
water hammer suppressor
- Install flex in lieu of 1/4" copper line |
Unit does not
drain
Water runs through drain valve continuously |
- No drain option on unit
- Drain plugged
- Plunger stuck open
- Stem bent
- Seal broken |
- Remove & clean valve
- Open valve & free up plunger
- replace valve
- Install rebuilt kit |
| Unit heats
but does not produce sufficient steam |
- Drain valve dirty
allowing water to leak through
- Drain valve allowing water to leak through
- Unit too small |
- Remove
& clean valve
- Replace drain valve
- Upgrade to larger unit |
| Steam room hot,
steam dissipates |
- Improper unit
- Thermostat sensor not properly placed |
- Contact manufacturer
- Relocate sensor |
| Steam room
not hot enough |
- Thermostat sensor
not properly
- Improper unit
- Thermostat set too low |
- Relocate
sensor
- Contact manufacturer
- Increase setting |
