The manufacturer warrants each part to be free from defects in material and workmanship, in the course of normal use and agrees to repair or exchange any part thereof in which such defects appear, to the satisfaction of the manufacturer. This warranty is applied within the boundaries of the United States or Canada.

The manufacturer’s obligation under this warranty is limited to the repairing or exchanging of any defective part, if that part is returned to the manufacturer. Postage and handling charges to and from Steam Sauna Inc for warranty repairs is to be prepaid by the purchaser. A return authorization number assigned by Steam Sauna Inc is required prior to returning any product for repair. Components returned without a return authorization number will not be repaired or replaced. Any missing parts claim must be made within 48 hours of receiving this product.

This warranty does not cover any related charges for the installation/removal of these products. Warranty service can be obtained by sending your product to Steam Sauna Inc. Proof of purchase and a serial number of the product will be required before any services are performed. This warranty applied only to the original purchaser.

For all residential steam units, the boiling tank is protected by a full five-year warranty against corrosion and leakage. You have a one-year warranty on all components including parts and labor from date of purchase (return freight and all “on site” work is purchaser’s obligation). If used for light duty commercial application this warranty will be limited to a full 120 days from the date of purchase with one-year on the boiling tank against corrosion and leakage.

The manufacturer’s obligation under this warranty is limited to those products for which a fully completed warranty registration card is returned to the manufacturer, within thirty days of purchase, accompanied by a copy of the proof of purchase, evidencing the purchase date of the said product; failing which this warranty shall not apply.

The warranty is void if a certified plumber, electrician or authorized qualified service representative do not perform the installation and wiring.

This warranty does not apply to any product, which has been repaired or altered in any way, so as in the judgment of the manufacturer to injure the product’s stability or reliability or which has been subjected to misuse, neglect, accident or any use other than steam bath. Neither does this warranty applies to any product connected, installed or adjusted other than in accordance with the manufacturer’s instruction, or if the steam line(s) are restricted in any manner.

The manufacturer will not be liable to you or anyone else for any damages, loss of profits, loss of earnings, loss of business opportunities, personal injury or other loss resulting directly or indirectly from using the equipment or services.

This warranty is in lieu of any other warranties expressed or implied and no representative is authorized to assume for the manufacturer any liability in conjunction with the sale of the manufacturer’s products.